Rutgers on iTunes U
Technical Information About iTunes U
Issues with Firefox and IE

If you try to access iTunes U using IE, you will get a warning that the page contains both secure and unsecure items. You will need to click a button asking for them to be displayed. This is an issue we can't fix. Apple will have to do so.

If you try to access iTunes U using Firefox, you will run into a bug in Firefox. It will put up a warning saying you are trying to use an external protocol, and ask you to confirm, but the confirm button is off the screen on the right. I have not been able to find any way to hit the button.

Here is a workaround. Type the following URL into Firefox:

This will bring up the confirm window, but this time you'll be able to get to the button to allow it. Do two things: Note that if you click "remember" and cancel there will be no way to recover other than to remove your Firefox preferences.

Once you have done this, the iTunes U login will work as documented.

Information about iTunes U for Authors

The primary iTunes U documentation is at Apple's iTunes U Support Site. When you access this site, you will be prompted for your Apple ID and password. If you don't have an Apple ID, use the "Create an ID" link right under the login.

The place to start on that site is the section labelled "Instructors." The iTunes U User's Guide is the most useful document.

How you and your users access iTunes U sites

In order to use iTunes U, you must have a copy of iTunes installed on your computer. If you don't, please see the iTunes download page.

The Apple documentation assumes that an administrator has created a site for you. Currently OIRT staff will create sites for courses and other projects. Groups that have several projects may be given a section of the iTunes U site. They will have the ability to create individual sites for themselves.

Once a site has been created for you, you will be given its URL. You can put the URL of your site on your web page or in a course management system such as Sakai. When you or one of your users clicks on the URL, your browser will be instructed to start the iTunes program (if it isn't already started) and iTunes will be directed to your site.

Unless the site is public, the user will be need to be logged into iTunes U. The iTunes program will display a login button. When you click it, a browser window will open on a login page maintained by Rutgers. You will login to that page with your NetID and password. Once you have done that, you will be logged in to iTunes U. You will be returned to the iTunes program. You will be in site you started from, but you will now be logged in.

You only need to login once. The login process tells iTunes what roles you have at Rutgers. From that information, iTunes can determine what sites you have access to.

Problems: The previous statement is the way Apple intends it to work. However Internet Explorer is not able to deal with the full number of roles that many people at Rutgers have. Thus I've had to separate out access to sites by course membership and by Sakai site membership. At the moment the Login button in iTunes only works for sites that are controlled by groups. Sites that are controlled by Sakai membership must be accessed through itunes.jsp on Sakai, and sites that are controlled by roster membership must be accessed by using itunes.jsp on sakai with a special parameter. See below.

In some cases sites will have pointers that let you go to other sites completely within iTunes. However in most cases, to go to a completely different site you will need to use a web page that has the URL for that site. It is possible to put web links in an iTunes site. So if there are sites you think your users will want to use, you can add links to them on your iTunes site.

Determining who can access your site

When a new iTunes U site is created, only the person who requested the site will be able to access it. However you can make your site public, or give access to various groups of people. Here are the types of group we currently support:

When we set up your site, we will normally set it up in one of two ways:

You can make further changes, e.g. authorizing members of a course roster to be able to access the site, or making the site public.

Requesting a site

To request an iTunes site, please send email to In your email, please include the following information:

Adding and removing people from groups

Except for sites associated with Sakai, you will normally have two groups. One is for people who can change your site. The other is for people who can access it.

In addition to people in the group, you can give access to the public, and to members of any course roster. [The course roster access is currently not working. Please send email to if you need it.]

To add and remove people from the group, currently you need to modify the table rutgers_itunesu in the main Sakai database.

Note that this database is not useful for groups associated with a Sakai site.

Controlling what groups can access your site

When we set up your site, we will normally set it up in one of two ways:

Other setups are possible, e.g. authorizing members of a course roster to be able to access the site, or making the site public. However we will have to do that. Apple does not currently permit site owners to change access permissions to their own site. Here are the kinds of things we can change:

There are 4 types of access:

The following different groups can be given access:

Next, that are specific groups defined for this page. That will include either your Sakai roles or groups. If you want to give access to members of a specific course without going through Sakai, we can also add credential that will match anyone enrolled in a specific course or a specific section of a course. [The course roster access is currently not working. Please send email to if you need it.]

Students who have access to iTunes U by course roster must access it by a special URL.

For example:

Site= is the site ID that is part of your normal URL. E.g. if the URL you are given for your site is

then the site ID is

course= is the course number you used in constructing your credential, e.g. 2006:9:01:198:111:01

If you are in charge of a section of iTunes

In a few cases we may delegate a section of iTunes to you. That permits you to create sites for yourself. In this case you may want to look at some of the documents at Apple's iTunes U Support Site for Administrators. The most useful will be chapters 3 and 4.

You will probably want to use Creating sites. However rather than starting from the top level of iTunes, you'll need to start by going to the URL for your section of the site. Hit "login" if you need to. You can then use the instructions to create a new site. You'll have to work with to get whatever LDAP groups you are going to need.

If you are OIRT staff in charge of creating sites

See creating sites.

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